Support


LineOne IT utilises a network of highly skilled engineers who are able to offer an IT Support Service which is second to none. 

SERVICE TYPES: -

Support / Maintenance Contracts: -

Most modern businesses require IT support from time to time.  If this support is not readily accessible, major disruption can ensue.  The results of such disruption can, and often does, lead to some form of financial loss within the business.  LineOne IT understands that this is not an acceptable situation for any business.  Therefore, it works with its customers to build an IT Support Contract which is tailor made to meet the customer’s individual requirements.

Incorporated in ALL LineOne IT Contracts are Guaranteed response times and loan equipment.   Customers with contracts can feel assured that their needs will be prioritised.

Whether you are a small business with a single user system or a large business with a Multi- user Network YOU CAN CHOOSE the cost and scope of your Maintenance & Support Contract!

 OPTIONS

YOUR CHOICE

PAYMENT

Monthly

 

Quarterly

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Biannually

 

Annually

 

SCOPE OF COVERAGE

Desktop PC’s

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Servers

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Peripherals

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Etc

 

Troubleshooting  Service

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Operating System & Network Support

 

 Free consultation included

 AD HOC – Call Outs And Repairs: -

When Hardware and Systems fail, LineOne IT can be relied upon to provide a fast, efficient and accurate respond to call out and repair needs.  In fact many of LineOne long-standing customers have evolved from situations such as these, having found that their expectations have been more than exceeded.